East Meets West Negotiation Blog

How to Build Strong Relationships with Your Customers in Sales

Relationships are key when it comes to sales!

Some of my clients wonder if an expedition to Mars might be easier than attempting to learn how to sell. I always reassure them that actually selling is really easy.

In fact, I point out that despite their fears, they’re actually already really good at selling.

Right now, you’re probably wondering how I can declare sales to be so easy, especially if you’re struggling to make sales in your business right now.

During my 15 years in Sales, I’ve seen so many people turn sales into something it’s not. I’ve seen them overcomplicate it, talk about it like a dark art and conclude that they just aren’t made for selling.

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Negotiation Skills 101 - 7 Effective Negotiation Skills That Are Easy to Learn!

Negotiation is a key skill in life, whether you're negotiating a contract with a client or a salary with a potential employer. And while it may seem like a daunting task, negotiation is actually quite easy - once you know the basics. However, the alarming fact is that a majority of us are afraid of negotiation, and even worse, give up the chance to negotiate so as to avoid haggling with others altogether.

As humans, we are not programmed to say "no", but only say "yes" to people, mostly out of courtesy and not to offend others. To get rid of our fear of negotiation, we must take the first step to understanding what negotiation really is, so as to eliminate our feelings of guilt when negotiating with others.

There are generally two types of negotiation strategies: positional bargaining and interest-based negotiation. Here's a quick overview of the differences:

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Negotiation, business negotiation Adrian Au Negotiation, business negotiation Adrian Au

15 Negotiation Strategies to Deal with Irrational Negotiators

15 Negotiation Strategies to Deal with Irrational Negotiators

Negotiating can indeed be a tough process, especially when you're dealing with someone who is irrational. By definition, all humans are irrational but every successful negotiator will have come across extremely irrational negotiators, which usually includes their parents. Here at East Meets West Negotiation,

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8 Critical and Creative Contract Negotiation Techniques You Must Use With Your Suppliers

The number one thing that separates great contract negotiators and good negotiators is creativity. Creativity is an often overlooked aspect in contract negotiations - the creativity to get your negotiation opponent to accept your demands whilst offering very few to no concessions.

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